Our client is a Western insurance company, one of the world leaders in bancassurance, personal insurance, credit insurance and others.

 

 

The company has a very strong corporate culture and is ready to suggest ambitious tasks and responsibilities.

 

 

We are now looking for a CRM Specialist, who will set up CRM in Telemarketing channel in the company.

The CRM Specialist will report directly to the Head of Telemarketing.

 

 

Responsibilities:

 

  • Launching CRM in Telemarketing channel;

  • Analyzing client base (about 11 million clients in the database) and product analyses;

  • Providing business consulting regarding clients’ segmentation and products development;

  • Preparing regular analytical reports;

  • Forecasting clients’ dynamics in terms of sales;

  • Suggesting personal ideas concerning CRM development and projects.

 

 

Requirements:

 

  • Higher education;

  • +2 years of experience as CRM Specialist in any industry (conducting projects on clients segmentation/clustering and product analyses);

  • Experienced in working with a big database (more than 1 million clients);

  • SQL skills is a must;

  • Intermediate level of English.

CRM Specialist